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Right of Withdrawal

Right of cancellation
You can cancel your contract agreement in writing (e.g. letter, fax, email) within 14 days without giving reasons or – if you receive the article before this period expires – by returning it to us. The cancellation period starts after you receive this statement in written form, however not before receipt of the goods by the recipient (in the case of repeat deliveries of the same goods not before receipt of the first partial delivery) and also not before we have met our obligation to inform according to Article 246 § 2 in combination with § 1, Paragraphs 1 and 2, EGBGB (introductory law to the German Civil Code) as well as our obligations according to § 312g, Paragraph 1, Sentence 1, BGB (German Civil Code) in combination with Article 246, § 3, EGBGB. To observe the cancellation period, it is enough to send your written cancellation or the article within the period. Send your cancellation to:

BRINKO Werkzeuge Fellermann GmbH & Co. KG
Freiheitstraße 15-23
42853 Remscheid

Phone: +49 (0)2191 - 4943-0
Fax: +49 (0)2191 - 4943-34

Email: webshop@brinko.de

Consequences of cancellation

If you cancel this contract, we will refund to you all payments we have received from you, including delivery costs (except additional costs for types of delivery you selected instead of our cheaper standard delivery). We will make this payment immediately, at the latest within fourteen days of receipt of your cancellation of this contract. We will use the same means of payment for the refund which you used for the original transaction, unless we have expressly agreed otherwise with you. We will on no account charge you for this refund.

We can refuse to pay this refund until we receive the returned goods or until you have provided evidence that you have sent the goods back, whichever arrives first.

You must send back or hand over the goods to us immediately, at the latest within fourteen days of informing us of your cancellation of this contract. To comply with the cancellation period, send the goods before expiry of the fourteen-day period.

You bear the direct costs of return shipment of the goods. You are only liable for any loss in value of the goods if this loss in value is due to handling of the goods that goes beyond what is necessary to check the nature, properties and functioning of the goods.

Exclusion of the right of cancellation

The right of cancellation does not apply to contracts

  • for the supply of goods which are not prefabricated and for goods which are manufactured to a significant extent according to individual choices or requirements of the customer, or which are clearly customised to the needs of the customer,
  • for the supply of goods which can quickly spoil or exceed their shelf life,
  • for the supply of sealed goods which for reasons of health protection or hygiene are not suitable for returning if the seal was removed after delivery,
  • for the supply of goods if they were inseparably combined with other goods after delivery due to their nature,
  • for the supply of alcoholic beverages at a price that was agreed on conclusion of the contract but which can only be delivered at the earliest 30 days after conclusion of the contract and whose current value is subject to fluctuations on the market over which the company has no influence,
  • for the supply of audio or video recordings or computer software in a sealed package if the seal was removed after delivery
  • for the supply of newspapers, journals or magazines with the exception of subscription contracts.

Cancellation form:

(If you wish to cancel the contract, please fill in this form and send it back to us.)

To: BRINKO Werkzeuge Fellermann GmbH & Co. KG
Freiheitstraße 15-23
42853 Remscheid

Phone: +49 (0)2191 - 4943-0
Fax: +49 (0)2191 - 4943-34
Email: webshop@brinko.de

I/We (*) hereby cancel the contract I/we (*) concluded for the purchase of the following goods (*)/provision of the following service (*):

Ordered on (*)/received on (*)

Name of the customer

Address of the customer

Signature of the customer (only for notification on paper)

Date

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(*) Please delete option which does not apply.

End of the cancellation information